Returns & Refunds
Thank you so much for shopping with Ariel Marie Treasures! Every order means so much to my little shop.
Digital Products
Due to the digital nature of our cross-stitch patterns and other downloadable products, all digital sales are final.
Once a digital product has been purchased, we are unable to accept returns, exchanges, cancellations, or issue refunds.
If you have trouble accessing your download or notice an issue with your pattern, please reach out. I’m always happy to help make sure you receive and can access everything included with your purchase.
Stickers & Physical Products
For stickers and other physical products, please contact us if there is an issue with your order.
If your order arrives damaged, incorrect, or there is another problem, reach out with your order information and details about the issue so we can work with you to find the best solution.
Please note that returns or refunds are not automatically guaranteed and will be reviewed on a case-by-case basis.
Questions About Your Order?
If something isn’t quite right, please don’t hesitate to reach out. I want every order from Ariel Marie Treasures to arrive with a little bit of happiness tucked inside.
You can always contact us for any return question at info@arielmarietreasures.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
